Aiming to reach:
Your organisation / groups customers, clients or beneficiaries and potential new customers, clients or beneficiaries

Idea:
• Use online surveying tools to collect views and feedback from your clients
• Research potential new products or services by conducting an electronic survey
• Capture feedback on current activates to evaluate performance


Could lead to:
• A clearer understanding of your clients needs and expectations
• Data can be used to establish a forward planning and market strategy for new elements or updated work
• A more cost efficient method of evaluating your organisations work
• Regular feedback can assist in improving organisational performance

Links:
Free unbranded surveys can be created from the following applications
• www.surveymonkey.com www.surveygizmo.com

www.docs.google.com