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As IT in the voluntary sector takes on ever wider uses and becomes embedded into the working environment, one of the key considerations is who coordinates all that activity?

Some community workers with IT knowledge find themselves stepping into a role to coordinate the technology – but how do you become an effective IT coordinator?

There are a number of important considerations concerning strategy, organisation, planning and communication.

Communities @One has linked to a helpful guide from the ICT Knowledgebase, which is developed and managed by LASA – the London Advice Services Alliance - as a resource service for community and voluntary organisations using ICT.

LASA has provided ICT advice to voluntary organisations since 1984.

The knowledgebase is designed to help community and voluntary sector organisations access the benefits of information technology. The knowledgebase is a comprehensive source of independent ICT information and advice.

The Managing IT and the Role of an IT Coordinator guide covers five main areas:

• The Project Group – strategy, IT administration, installations, queries and support, training.
• What a LASA IT coordinator does
• What level of technical expertise is required?
• Strategy – A practical approach
• LASA’s support framework – Super User, IT coordinator, External technical support, management and the IT Project Group



TIP - If you find the guide is useful, print it off and add it to your organisation’s development plan.